Archive for ◊ January, 2010 ◊


22 Jan 2010 Busy Times at SHG
 |  Category: General

We just launched revised faction hp as well as done some upgrades on internal security vs. automation. The next one (likely next week?) is expanding the ways to support past PayPal. Players will like that. And so will Admins who get asked about non-PayPal methods about once a week.

In the nearish future is ad hoc wars, and of course, further out ascension. We’d like to sneak in the upgrade to enable ICED/Retired players that’s been discussed in past few days. Revisions to the testing environment are coming out very soon, it’s about 90% done. This will enable more selected players to provide more detailed feedback and ensure higher quality roll outs.

This, of course, means the normal slew of minor upgrades to the game is put on the side, but players seem very happy to accept that. Cool of them.

I love our communities,
Admin ArrBilly

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04 Jan 2010 The Effect of Player Tutorials on Returning Players
 |  Category: General

As with any game, we have a large number of players that take us out for a very brief test ride, knew immediately it wasn’t for them, and will never be seen ’round these parts again. We’d like to make everyone happy, but that’s not going to happen; we’re a niche and we know it.

What is really frustrating as a game designer are those players that come on, play for a few days THEN leave. There are all sorts of reasons that can happen, but the one we can most control is the balance of playing fun vs. education about game options. As a game designer it’s a very hard thing to do well. And to be honest, when we launched we didn’t do it at all — or rather the admins were on all the time just answering questions in the ingame shoutbox, hoping that the community would gain the knowledge to answer the next generation of players.

We recently sent out our first formal Newsletter for StarPirates. We’re aiming for 6 per year for each game. It mainly listed things we’ve done that they might find interesting; and we had a great response. A few hundred players are back in the game, and loving it, due to the newsletter. Cool.

One of those posted this, and it’s pretty interesting feedback:

According to my join date I have been playing for 1 year. In actuality, I have been playing about 1 week now. The first time I tried this game I logged in, attacked targets from the space area and kept getting killed. This made me think the game was ***ed and I never played again. Then about a week ago I got an email about the game, checked it out following the tutorial and have become hooked.

It is a shame they didn’t have that tutorial when I first started! Now I have so much catching up to do!

But happy 1 year for me!

So while we are not totally satisfied with the balance of fun vs. education for new players, we do know we’re definitely doing better. And great player feedback like that helps us specifically understand what we’re doing better.

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